Case management
From the first call to final release, MortemCare gives funeral directors a complete system to track deceased records, manage case workflows, and keep every detail organized, so nothing falls through the cracks.
Core capabilities
A complete set of tools built for funeral home operations, from deceased admission to case completion.
Create complete deceased records in minutes. Capture personal details, next of kin, cause of death and admission specifics in one streamlined form.
Follow every case through a structured workflow, from intake to release. See exactly where each case stands and what needs to happen next.
Know exactly where every body is stored and log every transfer between units. Full traceability for accountability.
Generate detailed reports for internal records, family documentation or regulatory compliance. Print or share in a click.
Case lifecycle
MortemCare structures every funeral case into clear, trackable steps, so your team always knows what's been done and what comes next.
Register the deceased and capture the essential information the moment a family contacts your funeral home.
Record full admission details, assign storage, and log all personal effects received with the body.
Add and track every service, from embalming and viewing to preparation and transport coordination.
Generate detailed invoices, accept part payments, and track the outstanding balance on each case.
Confirm authorisation, mark the body as released, generate final reports, and archive the case securely.
Organise every case, track every record and keep your team aligned, all in one place. We'll walk you through it with your own cases in mind.
Case tracking
Your cases dashboard gives you a bird's-eye view of every active case. See the current step, status and last update at a glance, so you always know what needs attention.
See which cases are pending, in progress or completed without opening each record.
Search across all cases by deceased name, reference ID or current step.
Progress indicators show exactly how far along each case is in your workflow.
Know when each case was last touched, so stale cases get followed up.
Deceased records
See the big picture with live summary cards, then dive into individual records with fast search and filtering.
An instant overview of admissions, total deceased, bodies in storage and releases, updated as records change.
